Proudly Serving Greater St. Louis, Springfield & Nearby
Proudly Serving Greater St. Louis, Springfield & Nearby
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1-866-627-6475 Office Hours: Mon - Thurs: 8am - 8pm, Fri - 8am - 5pm
Weekend Phone Hours: Sat: 8:30am - 12:30pm
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Job review from Phil in OFallon, MO 63366 on 12/20/13
Scott did a great job answering my questions. Just a little hurried on torqueing the anchor bolts, not allowing the wax to fully compress. Needed more turns to meet specs. Best to suggest to other service reps to re-torque a second time after allowing the wax to settle..
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Our Service Work
I needed to remind to re-torque wall anchor bolts. Doing it once did not flatten the wax, resulting in a bad tightening. 3 of the 6 needed about 1.5 additional turns of the wrench to reach the 80 ft-lbs requirement,,
The Cleanup Process
I liked that you told us what was possible, and what was the smart thing to do at this time. You...