Nothing but good things to say about the way they handled my driveway repair job. The crew, David Gass & Jeff Bosick were very friendly & made sure that the job was done right.I really appreciated the way they explained what they were doing & the extra time they spent getting the slabs correctly aligned.
Garth was fantastic. He explained all of the service he performed, showed us problems, helped with an easy fix on our float, and did not pressure us to buy a whole new system (our is now 7 years old and still works great - but is out of warranty). I really appreciate his competence and professionalism.
This spring we had problems with a sump pump (not yours) that led to considerable water pressure under the basement floor. The problem with the pump was fixed on April 7, but now, almost three months later, water continues to wet a patch of the cement floor about 10' x 3' from below. I regard this as showing an inadequate design for the pattern of drain conduits you installed beneath the floor. If you are willing to remedy this situation I would appreciate it.
I can't say enough about how pleased I am with the crew who worked here. I was informed of what was going on during the process and my questions were answered. They were very personable and professional, a true asset to your company. They arrived on time and completed the job in a day. The cleanup was great and the finished product looks amazing. Best decision I have made in awhile.
Wanted to say thanks to Woods Basement for an outstanding job. They installed a new sump pump and not only was the technician fast but extremely professional. He was very friendly and made me feel like part of the family. Thanks again...
Thank you! The service was excellent, and the job seemed to get done so much more quickly and smoothly than we thought it could be with what they had to work with. Our basement looks great (ready to be finished!). Thank you again for making our once-leaky basement a livable part of our home!