Proudly Serving Greater St. Louis, Springfield & Nearby1-866-627-6475
Office Hours: Mon - Fri: 8am - 5pm
Phone Hours: Mon - Thur: 8am - 7pm | Fri: 8am - 5pm | Sat: 9am - 1pm
Children: Alexandra, Andrew, Nicholas, Lilianna & Sophia
Susan Warchol has been employed by Woods Basement Systems team since July 1995. As the company expanded, Susan joined the Woods Basement Systems team to: manage the ever increasing call volume; to help delegate the administration and staff, to promote community relations through Woods’ customers and future employees, and to serve as a guide to new customer service representatives. Her prior experience in management prepared her for her job at Woods under her father, Rick Woods.
She enjoys working alongside of her colleagues and helping customers. Susan enjoys speaking with homeowners and being able to help solve their basement problems, enabling them to breathe easy over the functioning of their home.
When Susan isn't working, she enjoys spending time with her family and watching them play sports. She has five wonderful children with her husband Tim. Her other hobbies include travelling, attending real estate auctions, and shopping.
This homeowner was referred by his sister and was trying to stop the leaking basement for years but finally called us. He was handy so he cut out his own drywall prior to us installing our WaterGuard and would be responsible for putting it back up. Once the WaterGuard was installed and a fresh new layer of cement was laid down, he was glad not worry about replacing the drywall ever again when it got wet.