Customer Reviews
About Me
  • By Jim W.
    St. Louis, MO

    Customer Review

    By Jim W.
    St. Louis, MO

Testimonials
from customers I've helped!
  • "I will definitely be calling Woods Basement Systems; and I will also refer others." Read Full Testimonial

    Leonard L. of Steeleville, IL

    Customer Testimonial

              I just called to say how impressed I am with Bill Connor's presentation. Bill was very informative, knowledgeable, and just all around impressive. I'm going to try to fix the problem myself, but if I change my mind, I will definitely be calling Woods Basement Systems; and I will also refer others.
    Leonard L.
    Steeleville, IL
  • "Best service response ever!" Read Full Testimonial

    Glenn & Leah H. of Creve Coeur, MO

    Customer Testimonial

              I misunderstood appointment time and missed Chris by 10 minutes. I called him and Armando and both worked to get help to me the same day and Bill came out. Best service response ever! Any future work, I will definitely call you!
    Glenn & Leah H.
    Creve Coeur, MO
  • "Bill Connor was great!" Read Full Testimonial

    Sarah M. of St Charles, MO

    Customer Testimonial

              Bill Connor was great to deal with, very open and put my mind at ease that the problem will be fixed.
    Sarah M.
    St Charles, MO

Bill Connor from Woods Basement Systems, Inc.

Title: System Design Specialist

Hometown: Wildwood, MO

Bill Connor from Woods Basement Systems, Inc.

Wife: Margaret

Children: Rebecka, Tyler, Laura, Lauren

Pets: Triton, Buster, Zeus, Daisy (dogs) & Lucas (cat)

 

Bill joined Team Woods in January 2018 with 15 years of sales and service experience. He also has 30 years of experience in customer service. For 8 years, he served has a help desk supervisor, and for 22 years he worked as a pizza cook and kitchen manager. Bill uses his past experience to find solutions for homeowners every day. What excites him most about his job is being able to help homeowners with their problems.

Bill is always looking for ways to improve aspects of daily life. Even in his spare time, Bill enjoys fixing things. When he's not working, Bill loves spending quality time with his family and friends. He also enjoys riding his Harley. You may be surprised to learn that Bill's bowling average is over 200.

 

Before and after photos from jobs I've worked on:
  • Home Waterproofed in Greenville, Illinois
    Before
    Home Waterproofed in Greenville, Illinois
    After

    Curtis P. of Greenville, Illinois had water leaking into his basement, so he called Woods Basement Systems for a solution. Systems design specialist, Bill C. recommended installing WaterGuard and a Sanidry Sedona dehumidifier. 

    Foreman, Michael J. installed the products. WaterGuard is a waterproofing system that is installed in the perimeter of the basement floor and it is used to collect water that seeps through basement walls. It then takes that collected water and guides it to the sump pump in order for it to be removed from the home. Sanidry Sedona is a dehumidifier that works to keep all moisture out of the air to prevent water damage from vapor that may come through the walls. Additionally, the customer had EverLast walls installed to make them more appealing to the eye. 

    Now Curtis P. has a dry basement. 

  • Freshly Installed WaterGuard Drains Will Help Water Outside in Collinsville, IL
    Before
    Freshly Installed WaterGuard Drains Will Help Water Outside in Collinsville, IL
    After

    Before this homeowner had no means of waterproofing protection in his house. Team Woods solved this issue by installing WaterGuard drains into the footing of the basement walls. This new drainage system would collect the water that would leak inside and send it towards the basement sump pump to then be pumped back outside. Now, the homeowner has a safe, dry, and protected basement!

  • Basement Waterproofing in St. Louis, Missouri
    Before
    Basement Waterproofing in St. Louis, Missouri
    After

    Clemma and Robert M. had water leaking in their basement where the wall met the floor, so they decided to call Woods Basement Systems. Systems design specialist, Bill C. was able to find a solution and recommended installing a Twin Pack sump pump and WaterGuard.

    Foreman, Melvin F. installed the products. The Twin pack sump pump includes two stainless steel pumps that protect against leaks and floods. WaterGuard is installed in the perimeter of the basement floor and it collects water that seeps through the walls. It then takes that collected water and guides it to the sump pump where it can be removed from the home. 

    Now Clemma and Robert M. have a dry basement.

  • Old St. Louis Home Waterproofed Thanks to TripleSafe & WaterGuard
    Before
    Old St. Louis Home Waterproofed Thanks to TripleSafe & WaterGuard
    After

    This St. Louis, Missouri home was old and damaged with the amount of water that would leak inside. To solve this issue at the source, Team Woods installed a TripleSafe sump pump to pump out the water leaks and WaterGuard drains to collect the leaks. 

  • Old, Ineffective South County Sump Pump Replaced With TripleSafe
    Before
    Old, Ineffective South County Sump Pump Replaced With TripleSafe
    After

    Sump pumps are the backbone of any basement waterproofing system. It doesn't matter how efficient other measures are; if the sump pump can't keep up, then water will be an issue. This was the case for a South County homeowner. Although he had a sump pump, it simply was not doing the job. Needing quick, quality work done, he came to Woods Basement Systems. A Woods team replaced his old sump pump with a brand new TripleSafe sump system. The TripleSafe comes equipped with three individually operating pumps and is capable of pumping away well over 10,000 gallons of water per hour at an 8 foot head. Needless to say, this homeowner won't have any more issues with flooding!

  • CleanSpace and WaterGuard Dry Basement in Bonne Terre, MO
    Before
    CleanSpace and WaterGuard Dry Basement in Bonne Terre, MO
    After

    Joe and Jill, homeowners in Bonne Terre, Missouri, were experiencing a very humid basement that was developing a smell. They had worked with Woods Basement Systems before for Geo-Lock Wall Anchors and a TripleSafe sump pump, so they gave us a call back. System Design Specialist Bill C. developed the perfect plan to get their basement humidity down and odor-free. 

    Foreman Kevin J. and his crew installed CleanSpace vapor barrier on the walls and WaterGuard around the perimeter. The CleanSpace used on the walls will collect any water vapor that makes it through the porous walls. Instead of evaporating into the basement, it will now be caught and redirected to the WaterGuard. The WaterGuard will collect the water and take it to the sump pump to be removed from the home. 

    Joe and Jill can now enjoy a dry basement. 

  • Wet, Dirty Crawl Space Fitted With Clean Space In De Soto, MO
    Before
    Wet, Dirty Crawl Space Fitted With Clean Space In De Soto, MO
    After

    Water present in crawl spaces is an all too common issue, and its commonality tends to belie how serious it can be. Moisture can lead to mold growth, air quality issues, and even structural damage. Because of this, it's very important to address the issue as soon as possible. This De Soto, Missouri homeowner contacted the experts at Woods Basement Systems to solve his crawl space problems. Among other things, a Woods team installed a CleanSpace encapsulation system throughout the entirety of the crawl space to seal out the dirt and moisture and prevent mold growth.

  • TripleSafe Sump Pump Prevents Flooding in Saint Clair, MO
    Before
    TripleSafe Sump Pump Prevents Flooding in Saint Clair, MO
    After

    Moriah of Saint Clair, MO was concerned when she noticed standing water in her basement after heavy rains. She made the decision to call Woods Basement Systems to see what could be done for her water issue. After she called, she made an appointment with system design specialist, Bill C. to get a free estimate and a personalized plan. Foreman Melvin F. and his crew went straight to work installing the new waterproofing product, TripleSafe. Thankfully, now Moriah doesn't have to worry about the condition of her basement for years to come!

  • Water Leaks Stopped in Tracks with WaterGuard Drains in Saint Clair, MO
    Before
    Water Leaks Stopped in Tracks with WaterGuard Drains in Saint Clair, MO
    After

    Water leaks can create serious damage in the basement, so it was wise of this homeowner to reach out to Woods Basement Systems to find a waterproofing solution. The drains that were installed are called WaterGuard drains. These drains stop water leaks in their tracks and direct them towards the sump pump to be pumped back outside. 

our service area

We serve the following areas

Our Locations:

Woods Basement Systems, Inc.
524 Vandalia Street
Collinsville, IL 62234
1-618-708-4055