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Office Hours: Mon - Fri: 8am - 5pm
Weekend Phone Hours: Sat: 9am - 12pm
Candice has been a Customer Service Representative here at Woods Basement Systems, Inc. since March of 2014. She has strong interpersonal and communications skills and is highly organized. Candice is adabtable to any situation that comes her way and she believes it is very important to be able to take initiative in such situations. She has previous hospitality training and 14 years of clerical and customer service experience.
With so much experience, Candice is well equipped to handle her daily responsibilities as a Customer Service Representative. Her position includes scanning and uploading production and service paperwork, making follow up calls with customers on work and services performed, handling complaints, scheduling production jobs, and putting in utility requests as needed for jobs. She also sets out to make any unsatisfied customer happy as well as taking payments.
Candice is in charge of many tasks, but she loves everything about her job. In her spare time, she enjoys going to the movies, reading and going to church.
A homeowner in Galatia, Illinois was dealing with a water problem in her basement. She was exhausted from cleaning the mess in her space every time it would rain. She decided it was finally time to make the call to Woods Basement Systems to see if they had a solution to her problem. Foreman Devan Brown and his team came out to the home and installed several patented solutions such as WaterGuard, IceGuard and TripleSafe.
In Dorsey, Illinois homeowner Tyler A. wanted to have his basement waterproofed. For years, he had been having problems with water coming in through cracks in the foundation, as well as the spot where the floor meets the wall. His sump pump was old, not pumping the water out of the home as it should be, and Tyler was tired of keeping up with the mess. He was unable to store anything in his basement without fear of it becoming wet or damaged. He decided to call Woods Basement Systems to find a solution to his wet basement problem.
Unfortunately, Woods knew that the water wouldn’t stop by closing the cracks in the walls. So, in order to keep the water from getting on the floor and damaging items, they installed our CleanSpace System on the foundation walls. The CleanSpace liner is a thick, durable liner that keeps the water behind it, sending it straight down into our WaterGuard system. When it gets to the WaterGuard it is sent to the TripleSafe sump pump where the water is pumped out of the home for good.
In Saint Louis, Missouri homeowner Amy B. was worried about the foundation of her home. She was beginning to find cracks around her home on the foundation and drywall. Unsure of what this meant for her home, she decided to call Woods Basement Systems. Woods Basement Systems has the solution to any foundation or basement waterproofing problems you may have.
Our team came out to the home to install our patented PushPiers. PushPiers are made of steel to permanently stabilize your home’s foundation. In many cases, this solution can also lift your home back toward level, closing cracks and improving the operation of doors and windows.
In Saint Louis, Missouri homeowner Richard C. was concerned about the foundation of his home. Over the past few years, he was discovering more and more cracks forming on the walls inside and outside of his home. After some research, he knew that this was a problem with his foundation. He decided to give Woods Basement Systems a call to see if they had a practical and affordable solution for his home.
Our team had the perfect solution to Richard’s problem, PowerBrace. The PowerBrace system is designed to permanently stabilize your home’s foundation. It supports basement walls and allows for straightening over time. Utilizing a joist reinforcement method that distributes the load evenly, eliminating the worry of damage caused to wood floor joists commonly seen with other systems. PowerBrace’s unique, patented design allows the system to be tightened over time, stopping wall failure without any invasive drilling on the property.
Fenton, Missouri homeowner Betty M. noticed water leaking from the crack she had previously fixed in the basement of her home. After a heavy rain, Betty decided to finally waterproof her basement completely to stop future disasters like this one. She called Woods Basement Systems to help solve her waterproofing needs.
Foreman Brett Jones and his team installed two systems, the WaterGaurd and CleanSpace wall in Betty's basement. These two products working together will waterproof her basement so she is free of worry. WaterGuard's vertical wall flange allow wall leakage to flow down into the drain line, preventing this leakage from reaching the floor. While CleanSpace Wall drains water behind the barrier down into the WaterGaurd. Betty's home is now dry and free of any future leaks.
A home in O’Fallon, Missouri owned by Andrew K. was having problems with it’s foundation and needed some wall support. Andrew had noticed over the years that the walls of his foundation were beginning to crack and spread larger every year. Unsure of what to do to fix it, he decided to call Woods Basement Systems. Woods Basement Systems has a solution to any foundation problem you may have, and can customize that solution to fit your home perfectly.
We sent our foreman Calvin Clark and his team out to the home to install the perfect solution, PowerBrace. PowerBrace is one of our patented wall straightening and support systems. Over time, this will help support the wall moving it back to its original position. This will ensure that Andrew’s home will be safe and stable for years to come.
A home in O’Fallon, Missouri owned by William G. was having problems with it’s foundation and needed some wall support. William had noticed over the years that the walls of his foundation were beginning to crack and spread larger every year. Unsure of what to do to fix it, he decided to call Woods Basement Systems. Woods Basement Systems has a solution to any foundation problem you may have, and can customize that solution to fit your home perfectly.
We sent our foreman Calvin Clark and his team out to the home to install the perfect solution, PowerBrace. PowerBrace is one of our patented wall straightening and support systems. Over time, this will help support the wall moving it back to its original position. This will ensure that Williams’s home will be safe and stable for years to come.