Candice McClendon

Woods Basement Systems, Inc.

Title: Permit Coordinator

Hometown: Edwardsville, IL

Candice McClendon from Woods Basement Systems, Inc.

Candice has been a Customer Service Representative here at Woods Basement Systems, Inc. since March of 2014. She has strong interpersonal and communications skills and is highly organized. Candice is adabtable to any situation that comes her way and she believes it is very important to be able to take initiative in such situations. She has previous hospitality training and 14 years of clerical and customer service experience.

With so much experience, Candice is well equipped to handle her daily responsibilities as a Customer Service Representative. Her position includes scanning and uploading production and service paperwork, making follow up calls with customers on work and services performed, handling complaints, scheduling production jobs, and putting in utility requests as needed for jobs. She also sets out to make any unsatisfied customer happy as well as taking payments.

Candice is in charge of many tasks, but she loves everything about her job. In her spare time, she enjoys going to the movies, reading and going to church.

Customer Reviews
About Me
  • By Monique R.
    Urbana, IL

    Customer Review

    By Monique R.
    Urbana, IL

  • By Allen M.
    Kirkwood, MO

    "I thought Clayton Bartell did a very good job representing your company. I also thought Candice, Heidi and Heather were very..."

    Customer Review

    By Allen M.
    Kirkwood, MO

    I thought Clayton Bartell did a very good job representing your company. I also thought Candice, Heidi and Heather were very quick and helpful. You have a good company.

Testimonials
from customers I've helped!
  • "I can't wait until my basement is dry in Alton IL" Read Full Testimonial

    Reggie M. of Alton, IL

    Customer Testimonial

              I really wanted you to know how much time Ben took explaining everything to me. What he recommended and how he explained how it all would work was done so that even I could understand it. I know I have a lot to do before the work gets done but I can't wait until my basement is dry.
    Reggie M.
    Alton, IL
  • "Ben Scobbie was a gentleman and a concientious technician: he represents your company very well." Read Full Testimonial

    Robert L. of St. Louis, MO

    Customer Testimonial

              I am very satisfied! Ben Scobbie was a gentleman and a concientious technician: he represents your company very well.
    Robert L.
    St. Louis, MO
  • "Alex did a great job on the follow up service call." Read Full Testimonial

    Robert S. of Florissant, MO

    Customer Testimonial

              The main thing I like about having the work done by Woods it the peace of Mind. The basement is dry and the wall cracks are not leaking. Alex was a great guy and he did his work very well.
    Robert S.
    Florissant, MO
  • "Your guys really know their stuff" Read Full Testimonial

    Butch P. of Bridgeton, MO

    Customer Testimonial

              I thought your office did a good job relating my concerns to your workers. Your sales / crew told me the say thing about my number one concern. Your guys really know their stuff and I did not have to move my hot water heater in the basement to get the waterproofing done. That saved me some extra bucks.
    Butch P.
    Bridgeton, MO
  • "Your whole company is Excellent!" Read Full Testimonial

    Jim H. of Barnhart, MO

    Customer Testimonial

              Your whole company were excellent to work with. From the office, to Steve, and the guys installing your waterproofing in my basement! I really liked the battery back up with your sump pumps too!
    Jim H.
    Barnhart, MO
  • "We just finished with a waterproofing of our basement and the..." Read Full Testimonial

    Patricia G. of Ballwin, MO

    Customer Testimonial

              We just finished with a waterproofing of our basement and the Woods Basement guys were just great (John, Jesse, and Chase) to work with. They left the area very clean. I would highly recommend Woods Basement.
    Patricia G.
    Ballwin, MO
  • "Working hard and working by hand" Read Full Testimonial

    Kelly R. of Eureka, MO

    Customer Testimonial

              My house develop cracking in the foundation inside and outside the basement wall. A friend referred me to your company and I'm glad he did. It's hilly around my area and not being able to get all their equipment where they needed the workers were working hard and working by hand. Every hole for the peiring was hand dug. Those guys are a special kind of workers and they earned there pay at my house. They did everything and more than I expected.
    Kelly R.
    Eureka, MO
  • "Your crew was amazing fixing our foundation and stopping it from settling. You did everything you said and..." Read Full Testimonial

    Jason G. of O'Fallon, MO

    Customer Testimonial

              When we had two huge cracks in our house we knew we had a serious problem. We started askig around to see who did foundation repair work and a bunch of people said Woods. Your crew was amazing fixing our foundation and stopping it from settling. You did everything you said and more. Now we'll be telling everyone about your company too.
    Jason G.
    O'Fallon, MO
  • "What I like best is that the basement is dry and I have the peace of mind that we will not have to mop up a..." Read Full Testimonial

    Rich C. of Lake St. Louis, MO

    Customer Testimonial

              I appreciated Allen calling letting us know he would be on time for our appointment and I do not mean from 2 to 4 PM... he was here a little before 2 PM.
    Rich C.
    Lake St. Louis, MO
Before and after photos from jobs I've worked on:
  • Waterproofing Galatia, Illinois Basement
    Before
    Waterproofing Galatia, Illinois Basement
    After

    Waterproofing Galatia, Illinois Basement

    A homeowner in Galatia, Illinois was dealing with a water problem in her basement. She was exhausted from cleaning the mess in her space every time it would rain. She decided it was finally time to make the call to Woods Basement Systems to see if they had a solution to her problem. Foreman Devan Brown and his team came out to the home and installed several patented solutions such as WaterGuard, IceGuard and TripleSafe.

  • CleanSpace Basement Walls
    Before
    CleanSpace Basement Walls
    After

    CleanSpace Basement Walls

    In Dorsey, Illinois homeowner Tyler A. wanted to have his basement waterproofed. For years, he had been having problems with water coming in through cracks in the foundation, as well as the spot where the floor meets the wall. His sump pump was old, not pumping the water out of the home as it should be, and Tyler was tired of keeping up with the mess. He was unable to store anything in his basement without fear of it becoming wet or damaged. He decided to call Woods Basement Systems to find a solution to his wet basement problem.

    Unfortunately, Woods knew that the water wouldn’t stop by closing the cracks in the walls. So, in order to keep the water from getting on the floor and damaging items, they installed our CleanSpace System on the foundation walls. The CleanSpace liner is a thick, durable liner that keeps the water behind it, sending it straight down into our WaterGuard system. When it gets to the WaterGuard it is sent to the TripleSafe sump pump where the water is pumped out of the home for good.

  • PushPiers Before & After
    Before
    PushPiers Before & After
    After

    PushPiers Before & After

    In Saint Louis, Missouri homeowner Amy B. was worried about the foundation of her home. She was beginning to find cracks around her home on the foundation and drywall. Unsure of what this meant for her home, she decided to call Woods Basement Systems. Woods Basement Systems has the solution to any foundation or basement waterproofing problems you may have. 

    Our team came out to the home to install our patented PushPiers. PushPiers are made of steel to permanently stabilize your home’s foundation. In many cases, this solution can also lift your home back toward level, closing cracks and improving the operation of doors and windows.

  • Wall Support with PowerBrace
    Before
    Wall Support with PowerBrace
    After

    Wall Support with PowerBrace

    In Saint Louis, Missouri homeowner Richard C. was concerned about the foundation of his home. Over the past few years, he was discovering more and more cracks forming on the walls inside and outside of his home. After some research, he knew that this was a problem with his foundation. He decided to give Woods Basement Systems a call to see if they had a practical and affordable solution for his home.

    Our team had the perfect solution to Richard’s problem, PowerBrace. The PowerBrace system is designed to permanently stabilize your home’s foundation. It supports basement walls and allows for straightening over time. Utilizing a joist reinforcement method that distributes the load evenly, eliminating the worry of damage caused to wood floor joists commonly seen with other systems. PowerBrace’s unique, patented design allows the system to be tightened over time, stopping wall failure without any invasive drilling on the property.

  • Waterproofing in Fenton, MO Home
    Before
    Waterproofing in Fenton, MO Home
    After

    Waterproofing in Fenton, MO Home

    Fenton, Missouri homeowner Betty M. noticed water leaking from the crack she had previously fixed in the basement of her home. After a heavy rain, Betty decided to finally waterproof her basement completely to stop future disasters like this one. She called Woods Basement Systems to help solve her waterproofing needs.

    Foreman Brett Jones and his team installed two systems, the WaterGaurd and CleanSpace wall in Betty's basement. These two products working together will waterproof her basement so she is free of worry. WaterGuard's vertical wall flange allow wall leakage to flow down into the drain line, preventing this leakage from reaching the floor. While CleanSpace Wall drains water behind the barrier down into the WaterGaurd. Betty's home is now dry and free of any future leaks.

  • O'Fallon Home Wall Support
    Before
    O'Fallon Home Wall Support
    After

    O'Fallon Home Wall Support

    A home in O’Fallon, Missouri owned by Andrew K. was having problems with it’s foundation and needed some wall support. Andrew had noticed over the years that the walls of his foundation were beginning to crack and spread larger every year. Unsure of what to do to fix it, he decided to call Woods Basement Systems. Woods Basement Systems has a solution to any foundation problem you may have, and can customize that solution to fit your home perfectly.

    We sent our foreman Calvin Clark and his team out to the home to install the perfect solution, PowerBrace. PowerBrace is one of our patented wall straightening and support systems. Over time, this will help support the wall moving it back to its original position. This will ensure that Andrew’s home will be safe and stable for years to come.

  • Wall Support in Ballwin, MO
    Before
    Wall Support in Ballwin, MO
    After

    Wall Support in Ballwin, MO

    A home in O’Fallon, Missouri owned by William G. was having problems with it’s foundation and needed some wall support. William had noticed over the years that the walls of his foundation were beginning to crack and spread larger every year. Unsure of what to do to fix it, he decided to call Woods Basement Systems. Woods Basement Systems has a solution to any foundation problem you may have, and can customize that solution to fit your home perfectly.

    We sent our foreman Calvin Clark and his team out to the home to install the perfect solution, PowerBrace. PowerBrace is one of our patented wall straightening and support systems. Over time, this will help support the wall moving it back to its original position. This will ensure that Williams’s home will be safe and stable for years to come.

our service area

We serve the following areas

Our Locations:

Woods Basement Systems, Inc.
524 Vandalia Street
Collinsville, IL 62234
1-618-708-4055