Customer Reviews
About Me
  • By Monique R.
    Urbana, IL

    Customer Review

    By Monique R.
    Urbana, IL

  • By Allen M.
    Kirkwood, MO

    "I thought Clayton Bartell did a very good job representing your company. I also thought Candice, Heidi and Heather were very..."

    Customer Review

    By Allen M.
    Kirkwood, MO

    I thought Clayton Bartell did a very good job representing your company. I also thought Candice, Heidi and Heather were very quick and helpful. You have a good company.

Testimonials
from customers I've helped!
  • "I can't wait until my basement is dry in Alton IL" Read Full Testimonial

    Reggie M. of Alton, IL

    Customer Testimonial

              I really wanted you to know how much time Ben took explaining everything to me. What he recommended and how he explained how it all would work was done so that even I could understand it. I know I have a lot to do before the work gets done but I can't wait until my basement is dry.
    Reggie M.
    Alton, IL
  • "Ben Scobbie was a gentleman and a concientious technician: he represents your company very well." Read Full Testimonial

    Robert L. of St. Louis, MO

    Customer Testimonial

              I am very satisfied! Ben Scobbie was a gentleman and a concientious technician: he represents your company very well.
    Robert L.
    St. Louis, MO
  • "Alex did a great job on the follow up service call." Read Full Testimonial

    Robert S. of Florissant, MO

    Customer Testimonial

              The main thing I like about having the work done by Woods it the peace of Mind. The basement is dry and the wall cracks are not leaking. Alex was a great guy and he did his work very well.
    Robert S.
    Florissant, MO
  • "Your guys really know their stuff" Read Full Testimonial

    Butch P. of Bridgeton, MO

    Customer Testimonial

              I thought your office did a good job relating my concerns to your workers. Your sales / crew told me the say thing about my number one concern. Your guys really know their stuff and I did not have to move my hot water heater in the basement to get the waterproofing done. That saved me some extra bucks.
    Butch P.
    Bridgeton, MO
  • "Your whole company is Excellent!" Read Full Testimonial

    Jim H. of Barnhart, MO

    Customer Testimonial

              Your whole company were excellent to work with. From the office, to Steve, and the guys installing your waterproofing in my basement! I really liked the battery back up with your sump pumps too!
    Jim H.
    Barnhart, MO
  • "We just finished with a waterproofing of our basement and the..." Read Full Testimonial

    Patricia G. of Ballwin, MO

    Customer Testimonial

              We just finished with a waterproofing of our basement and the Woods Basement guys were just great (John, Jesse, and Chase) to work with. They left the area very clean. I would highly recommend Woods Basement.
    Patricia G.
    Ballwin, MO
  • "Working hard and working by hand" Read Full Testimonial

    Kelly R. of Eureka, MO

    Customer Testimonial

              My house develop cracking in the foundation inside and outside the basement wall. A friend referred me to your company and I'm glad he did. It's hilly around my area and not being able to get all their equipment where they needed the workers were working hard and working by hand. Every hole for the peiring was hand dug. Those guys are a special kind of workers and they earned there pay at my house. They did everything and more than I expected.
    Kelly R.
    Eureka, MO
  • "Your crew was amazing fixing our foundation and stopping it from settling. You did everything you said and..." Read Full Testimonial

    Jason G. of O'Fallon, MO

    Customer Testimonial

              When we had two huge cracks in our house we knew we had a serious problem. We started askig around to see who did foundation repair work and a bunch of people said Woods. Your crew was amazing fixing our foundation and stopping it from settling. You did everything you said and more. Now we'll be telling everyone about your company too.
    Jason G.
    O'Fallon, MO
  • "What I like best is that the basement is dry and I have the peace of mind that we will not have to mop up a..." Read Full Testimonial

    Rich C. of Lake St. Louis, MO

    Customer Testimonial

              I appreciated Allen calling letting us know he would be on time for our appointment and I do not mean from 2 to 4 PM... he was here a little before 2 PM.
    Rich C.
    Lake St. Louis, MO

Candice McClendon from Woods Basement Systems, Inc.

Title: Customer Care Representative-Production

Hometown: Edwardsville, IL

Candice McClendon from Woods Basement Systems, Inc.

Candice has been a Customer Service Representative here at Woods Basement Systems, Inc. since March of 2014. She has strong interpersonal and communications skills and is highly organized. Candice is adabtable to any situation that comes her way and she believes it is very important to be able to take initiative in such situations. She has previous hospitality training and 14 years of clerical and customer service experience.

With so much experience, Candice is well equipped to handle her daily responsibilities as a Customer Service Representative. Her position includes scanning and uploading production and service paperwork, making follow up calls with customers on work and services performed, handling complaints, scheduling production jobs, and putting in utility requests as needed for jobs. She also sets out to make any unsatisfied customer happy as well as taking payments.

Candice is in charge of many tasks, but she loves everything about her job. In her spare time, she enjoys going to the movies, reading and going to church.

our service area

We serve the following areas

Our Locations:

Woods Basement Systems, Inc.
524 Vandalia Street
Collinsville, IL 62234
1-618-708-4055