Job review from in 63130, MO 63130 on 06/27/14

Overall Rating:

4  out of 5

I considered canceling my contract when I learned the sales person had given me directly opposite requirement of me regarding the electrical work to be done before your work could be done, Your office person, Heather was able to straighten things out and reassure me my contract included this work. Even with this reassurance, I still received written notice from your company that it was my responsibility to have electrical work done. Evidently not all persons involved are on the same page regarding electrical issues.

This caused me considerable time in hiring and canceling an electrician . My frustration was eased by Heather in the office who took care of all scheduling, gave me her direct line # and coordinated everything beautifully.

Our Overall Service
Call Representative
Our Office Staff
Sales Process

Missinformation led to unnecessary time and frustration for me.

Our Installation Crew
The Cleanup Process

What made you choose our company:

Reference from friends after having 3 other consultants unable to determine a solution to my problem.

our service area

We serve the following areas

Our Locations:

Woods Basement Systems, Inc.
524 Vandalia Street
Collinsville, IL 62234