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Job review from in St. Louis, MO 63123 on 07/20/12

Overall Rating:

4.8  out of 5

I feel that the sales person could have explained some of the fine print on the contract. For example, I did not know that there was only a 50% chance of lifting the room and not just stablizing it. Also, it was explained to me by the crew that sometimes windows will not open but this was not told to me by sales. Lastly, a pier was planned for under a bay window but the crew said this could not be done. I feel that the sales person should have known that. Everything seems to have worked out fine, but it made me feel apprehensive about starting the project. Jose's crew did a great job, especially since the foundation was much deeper than expected. They worked very hard in the 100 degree weather.

Our Overall Service
Call Representative
Our Office Staff
Sales Process

He was very pleasant and made me feel confident about choosing Woods, but see my general comments below.

Our Installation Crew
The Cleanup Process

our service area

We serve the following areas

Our Locations:

Woods Basement Systems
524 Vandalia Street
Collinsville, IL 62234
1-618-708-4055