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Job review from in Carterville, IL 62918 on 07/27/12

Overall Rating:

3.8  out of 5

Overall, I am pleased we had the work done. Please contact me regarding the problem with the bowing of the vent covers as mentoned above. Thanks

Our Overall Service

Final results were good, following some corrective measures, but now some vent covers are bowing out and seal is lost.

Call Representative

Very good. Salesperson got back to me in a reasonably short time.

Our Office Staff
Staff seemed eager to be sure all needs were met, responses were always prompt and courteous.
Sales Process

Seemed highly knowledgable and advised and recommended rather than pressured.

Our Installation Crew

Initial installation crew did an unsatisfactory job, and follow-up work and corrections were required, bringing the rating down. Final crew did level 5 work.

The Cleanup Process

Similar to installation crew experience, above. Final result was very good.

our service area

We serve the following areas