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Job review from in Glen Carbon, IL 62034 on 01/13/16

Overall Rating:

4.7  out of 5

Very satisfied with the overall job performance and would highly recommend Wood's Basement to others.

Our Overall Service
Field Supervisor Chris and Job Foreman Jose Lorenzana and crew were most efficient and effective at getting the work accomplished in a safe and timely manner. Both Chris and Jose answered all my questions and made me feel informed as to the work being done. These folks were most knowledgeable and easy to work with. I was very satisfied with the finished job...!
Call Representative
Todd Markarian was also easy to work with but lacked some experience as to the type of materials needed for the job and to the extent of the job. Todd was forthright about the contract but a little slow on getting the contract revised and finalized correctly. I am still satisfied with the outcome of the job.
Our Office Staff
Did not have much interaction with the office staff but was satisfied with what I did have with them.
Sales Process
See section under call representative. Todd Markarian was my sales representative.
Our Installation Crew
I would highly recommend Jose Lorenzana, his crew and Field Supervisor Chris. They were great to work with. They were all knowledgeable, safety conscious, efficient and effective at accomplishing the job in a timely manner. They answered all my questions and concerns and made me feel comfortable about the work being done....! My hat is tipped to them. Thank you Chris, Jose and work crew...!
The Cleanup Process
Jose Lorenzana and crew did a great job of cleaning the entire work area.

What made you choose our company:

Having an excellent rating with the BBB.

We don't hire any company that doesn't have an A+ rating with the BBB. Thanks for being a member...!

our service area

We serve the following areas