
Woods Basement Systems has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service companies.
"I feel very confident that if somebody calls Woods, they're going to tell them what really is the problem...even if it doesn't generate an immediate sale for them," says Kimberly Richey of Belleville, Illinois. "And I think that's the true measure of customer service."
“Only a fraction of the businesses rated on Angie’s List can claim the sterling customer service record of being a Super Service Award winner because we set a high bar,” said Angie’s List Founder Angie Hicks. “The fact that Woods Basement Systems can claim Super Service Award status speaks volumes about its dedication to consumers."
Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.
Service business ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to business names in search results on AngiesList.com.
Founded in 1986, Woods Basement Systems has over 25 years experience in basement finishing, basement waterproofing, crawl space encapsulation, foundation crack and structural repairs, and radon mitigation in Missouri and Illinois. Woods Basement Systems also celebrates an A+ rating with the Better Business Bureau and was the first company to win the Central Illinois Better Business Bureau's Torch Award for Business Integrity three times.
NARI of Greater St. Louis awarded Woods Basement Systems "Best Lower Level Remodel Under $50,000."
NARI of Greater St. Louis awarded Woods Basement Systems "Best Specialty Project Between $25,000 and $75,000."
The Home Builders Association (HBA) of Greater Southwest Illinois has awarded Woods Basement Systems the 2011 Remodeler of Distinction Award for Structural Renovation.
On Friday, January 20, 2012, the HBA of Greater Southwest Illinois hosted the 2011 Remodelers of Distinction Awards at the Villa Marie Winery & Banquet Center in Maryville, Illinois. Home improvement projects were reviewed by category, and a panel of judges unaffiliated with the HBA selected the winners. The Remodelers Council awarded contractors in the following categories: additions, bathrooms, kitchens, interiors/basements, exteriors, green, and structural.
Woods Basement Systems won the Structural Renovation award for a project in Granite City, Illinois where three out of four block basement walls were cracked, severely bowed, and leaking water. Woods straightened and restored the foundation walls with the Foundation Supportworks wall anchor system, stabilizing and securing the structure.
ST. LOUIS, MO — HootSuite Certified Professionals are trained to help you utilize social media software tools to enhance your online communications and marketing strategy, and Woods Basement Systems has a certified social media consultant of our own.
"Somewhere on the World Wide Web, people are either seeking information about your brand or discussing their experience—whether good or bad," says James E. Lord, Digital Marketing Director for Woods Basement Systems and Dr. Energy Saver St. Louis.
"By engaging in social media, you're joining their conversation and enhancing your relevance in the digital marketplace."
James joined our team of industry-leading professionals in 2010. His previous experience included producing for television, corporate web design, and event production. Most notably, James has worked on The Dr. Phil Show, The Doctors, and My Big Redneck Wedding.
Woods Basement Systems was recently honored at a meeting of over 600 guests from all over the United States and Canada at this year’s Team Basement Systems Convention.
This year Woods Basement Systems received six awards at the Team Basement Systems International Convention. They ranked in the Top 10 for Basement Systems Dealers, Foundation Supportworks Dealers, FSI Anchors, and FSI Piers. They also ranked in the Top 20 as a CleanSpace Dealer, and the Top Dealer Per Capita Basement Systems Dealer Awards. Rick Woods, owner of Woods Basement Systems, received the Foundation Supportworks Integrity Award.
Woods Basement Systems is the first company to have been awarded the Central Illinois Better Business Bureau Torch Award for Business Integrity three times.
The Board of Directors of the Better Business Bureau, serving Central Illinois, established the annual BBB Torch Award in 1999 to recognize those firms whose business practices and related activities exemplify the BBB’s mission and principles.
An independent panel of volunteer community leaders will select the recipients based on criteria established by the BBB. The recipient of the award will be presented at the annual Torch Award Ceremony.
Candidates for the BBB Torch award will be judged on their ethical practices according to the following guidelines:
• High ethical standards of behavior demonstrated toward customers, suppliers, users, shareholders employees, and the communities in which they do business
• Demonstrated ethical practices surrounding their buyer/seller relationships
• Long standing history/reputation of ethical practices in the marketplace
• Marketing, advertising, communications, and sales practices which reflect a true representation of what is being offered in the marketplace
• Acknowledgment of ethical marketplace practices by industry peers and in the communities where they do business
• Ethics policies that are effectively communicated to the employees
• Ethics policies that are designed to give long term-value to shareholders and customers
• Training programs that assist employees in carrying out established ethical policies
The Central Illinois Better Business Bureau awarded Woods Basement Systems the 2010 BBB Torch Award for Business Integrity.
Woods Basement Systems also received this award in 2008 and 2005.
The Home Builders Association (HBA) of Greater Southwest Illinois awarded Woods Basement Systems the 2010 Remodeler of Distinction Award for Waterproofing Renovation. The project included sump pump and drainage system installation as well as basement wall restoration and waterproof basement flooring.
NARI of Greater St. Louis awarded Woods Basement Systems the 2010 Remodeling Award for Best Lower Level Remodel Under $50K.
The Home Builders Association (HBA) of Greater Southwest Illinois awarded Woods Basement Systems the 2009 Remodeler of Distinction Award for a Special Project involving crawl space encapsulation, waterproofing, and dehumidification that resulted in lower utility bills.
The Central Illinois Better Business Bureau awarded Woods Basement Systems the 2008 BBB Torch Award for Business Integrity.
Woods Basement Systems also received this award in 2005.
The Central Illinois Better Business Bureau awarded Woods Basement Systems the 2005 BBB Torch Award for Business Integrity.