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Customer Reviews

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Home»About Us»Customer Reviews»Review from John in Red Bud

Job review from John in Red Bud, IL 62278 on 08/31/20

Overall Rating:

4.8 out of 5

Our Overall Service

Call Representative

Did a very good job keeping me informed of when the work would be performed + called several times with reminders.

Sales Process

Nolan Martz performed his job OK, but I understand there was no contact between Nolan and the installing crew.

Our Installation Crew

Brad was top notch. Employees like Brad is what gives Woods Basement Systems a good reputation.

The Cleanup Process

Crew left the job site just as clean as they found it.

What type of work did you have done:

Foundation Repair

What made you choose our company:

Feedback from others who have used Woods Basement Systems + the detailed information that is in the Woods Basement Systems FOUNDATION REPAIR SCIENCE Manual. NOTE: BRAD (lead of 2 man crew) was very knowledgeable and an extremely hard worker. Employees like Brad is what would make me recommend Woods Basement Systems to others. I was surprised that the sales person (Nolan Martz) had not discussed the project face to face with Brad prior to Brad arriving to perform the work. Believe there is a communications "gap" between Sales and installing crew.

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