Armando Franco

Woods Basement Systems, Inc.

Title: Service Calender Coordinator

Hometown: Belleville, IL

Armando Franco from Woods Basement Systems, Inc.

Fiancé: Tabitha

Child: Dominic

Pets: Jules (a Doxen mix) 

Armando joined Team Woods in August 2016 as a Customer Care Representative, and in Spring of 2017, he moved into a leadership role as Customer Care Lead-Service. Armando has over 10 years of experience in the customer service industry. He takes pride in serving homeowners with the best possible service. Armando truly enjoys helping others and making a difference. His favoirite thing about woking for Woods Basement Systems is the family values the company has.

Armando is a forrmer California resident and has training in theater and voice acting. In his spare time, Armando likes to play board games, read comic books, and go to the theater and Sci-Fi convenctions. One thing you may be surprised to learn about Armando is that he's an aspriring screenwriter with 5 years of experience doing sketch comedy.

Testimonials
from customers I've helped!
  • "Best service response ever!" Read Full Testimonial

    Glenn & Leah H. of Creve Coeur, MO

    Customer Testimonial

              I misunderstood appointment time and missed Chris by 10 minutes. I called him and Armando and both worked to get help to me the same day and Bill came out. Best service response ever! Any future work, I will definitely call you!
    Glenn & Leah H.
    Creve Coeur, MO
Before and after photos from jobs I've worked on:
  • Waterproofing Southern Illinois Basement
    Before
    Waterproofing Southern Illinois Basement
    After

    Waterproofing Southern Illinois Basement

    In Cave In Rock, Illinois homeowner Leon R. wanted to get his basement waterproofed. He hadn’t had any problems with water in the past but wanted to ensure that the items in his basement would stay dry. He decided to give Woods Basement Systems a call to get it waterproofed once and for all.

    We sent our foreman Juan Hernandez out to the home to install our waterproofing system. We installed our patented systems; WaterGuard, IceGuard, and TripleSafe sump pump system. Ensuring that the home stayed dry and clear for years to come. The homeowner now has peace of mind knowing his items will be safe stored in his basement.

  • Basement Finishing with EverLast Basement Wall Panels Tebbetts, Missouri
    Before
    Basement Finishing with EverLast Basement Wall Panels Tebbetts, Missouri
    After

    Basement Finishing with EverLast Basement Wall Panels Tebbetts, Missouri

    Sue B. of Tebbetts, Missouri had been a previous customer that had her basement waterproofed by Woods Basement Systems. Pleased by the job they had done, she decided she wanted to finally finish her basement and add some additional value to her home and investment. Her walls had been finished before being damaged by water and were removed to install our waterproofing systems, luckily only the bottom half of the wall had been removed. This is a common problem for homeowners who have water entering their basement, the will cut off the bottom half of the drywall to have the basement and then are left wondering how to fix it. Sue knew the experts in All Things Basementy, Woods Basement Systems would have a solution to her problem.

    We sent our foreman Frank U. and his team out to her home to install our patented Everlast Half Wall Restoration. Everlast is designed just for basement environments. With no drywall or paint, it won’t grow mold or be damaged by water. Installing Everlast was the perfect solution to finish Sue’s basement.

  • UltraSump Installed in St. Louis, MO
    Before
    UltraSump Installed in St. Louis, MO
    After

    UltraSump Installed in St. Louis, MO

    Edmond K. of St. Louis, Missouri wanted a sump pump installed in the basement of his home, due to concern about water leakage. Before he called Woods Basement Systems, Edmond did not have any kind of waterproofing agents in his basement. Worried about the upcoming spring whether, he had our foremen Clay Laister and his team come out to help waterproof his basement.

    Clay and his team installed a UltraSump sump pump system at the lowest point of the basement, therefore, when rain was to enter the basement it would head straight to the pump. Once the water is in the pump, it is sent up and out of the basement far away from the foundation walls. With the UltraSump, the pump will kick in when the power goes out. Now Edmond can have peace of mind during a storm or bad whether.

  • Patented Waterproofing Products Installed in Eldon, MO Home
    Before
    Patented Waterproofing Products Installed in Eldon, MO Home
    After

    Patented Waterproofing Products Installed in Eldon, MO Home

    Homeowner Virginia C. of Eldon, Missouri was worried about her leaking basement. She called Woods Basement Systems after a recommendation from a friend, to have her basement waterproofed once and for all. Our foreman and team installed several patented products to keep the basement dry year-round including WaterGuard and IceGuard.

our service area

We serve the following areas

Our Locations:

Woods Basement Systems, Inc.
524 Vandalia Street
Collinsville, IL 62234
1-618-708-4055