We had called another company and decided we just wanted a system across the back of the house, because we felt like that was sufficient…and found out it wasn't. Not only was the water coming through the back wall, but it started coming in the side wall…and eventually around the front wall. Everywhere the system wasn't is where the water decided to come in anyway, and we were extremely frustrated.About 3 o'clock in the morning, I put my wet vac down and said, "That's it…we're calling Woods!" Mr. Woods came out himself, took a look at it and said, "I'm going to fix this," and he did. That's when we got the entire system replaced, took the other people's system out quite frankly, and then finished it off with a complete Woods basement system all the way around our basement.We went without a finished basement for almost two years. But after a couple years, and plenty of driving hard, long, two-day rains, to prove the system really was going to work…then we did a nice job on our basement, and we've been very happy with all of that. It has worked absolutely perfectly ever since September 2002, and here we are with a dry basement every day. No water!
Lamaar and Monica of St. Louis, MO